Leisure centre

The staff were rude and racist. My brother had asked the reception staff if he was allowed in the hot tub and they said yes he sits in for not even 5 minutes and a rude lifeguard comes up and tells him he can’t use it because he has the wrong wrist band, however nobody else using the hot tub were wearing one. The lifeguard then takes him to the reception and then proceeded to accuse him of stealing the wrist bands that they gave him when we paid and says they will call the cops. Absolutely disrespectful and rude staff.

Visited to watch our grandchildren play their sports. Lovely facility accommodating a variety of sporting events

Great place for families with young kids. Went on a weekday afternoon and wasn't too busy. Quite well maintained overall.

Great gym very nice staff

The 25m pool is an excellent temperature for lap swimming - not too warm.

Great tracks. Wonderful staff. Lots of action. Camping too.

Poor Centre Management.Currently the water playground is not working, and the pool thermostat is under repair. That would all be fine if I was told beforehand and not made to pay, and enter, only to have to ask multiple staff members if the water playground was working (whilst having 2 small children in tow). Again, this might be okay if staff were helpful. However, 1 staff member just forgot to follow up when asked. When I asked for a refund because I couldn’t use the service I paid for, the staff instead gave me a family pass. The facilities (when they are working) are great.

I bring my son here all the time to swim. The kids pool has a great layout and some fun attractions that keep him asking to come back.

Had my first session of Gel soft lastnight, have to admit it was a blast,some first timers like myself who looked to be enjoying themselves aswel, not exaggerating the numbers GBG gona need a bigger course if this keeps growing like it is , the staffers are helpful and make sure evryone is being safe and following instructions, if there's anything that needs a tweak to improve the experience im sure they would be open to suggestions. All in all kool mob ,good attitudes by all and some real characters lol.

Watching Swan Active on social media they are trying to look really customer focused but this is not what I experienced. The pools are jam packed during swim lessons and there is no space for my daughter to use her kick board without bumping into other kids - This was brought up with front reception staff with no real care response. The front reception staff seem disinterested and argumentative as soon as an issue is brought up. Gave stars only for the awesome swim teachers, they are always lovely.